Fair Oaks Farms is open year-round, seven days a week. For more specific hours, check our homepage or our Facebook page.
You do not need to schedule ahead of time to experience the tours that we offer here at the farm. For larger groups (20+), however, we do ask you to schedule ahead of time with our Adventure Coordinator.
We recommend 2 hours for each- The Dairy Adventure and Pig Adventure. They are mostly self-guided tours so you can slow down or speed up to accommodate your own pace. Add 1 hour for The Crop Adventure. Add 1 hour for Mooville.
Fair Oaks Farms is on Central Standard Time. (Chicago Time)
Yes, we are equipped for special needs. We have a special needs restroom with a hydraulic adult changing table available on campus along with a lift on our tour buses.
There is a Mother’s Lounge available on campus to allow privacy and a quiet spot.
We require a school group (K-12) of no less than 20 students to qualify for the discounted school rate of $10 for the whole experience or $6.00 per Adventure.
Yes! We have a lunchroom available in our Feed Barn. You may pre-order our lunch packages provided by the Cowfé or Dairycatessen, or bring your own sack lunches.
Milk is provided to your class at no charge and flavor choices are to be turned in to your Adventure Coordinator no later than two weeks prior to your visit. Ice cream is available for pre-order for an additional cost.
For ages 7-12 we require one adult for every 10 children. For ages 2-6 we require one adult for every 5 children.
We recommend that you set aside a minimum of 2-3 hours per Adventure, plus 30 minutes for lunch.
Absolutely! All perishable items are packaged and shipped with cold packs to ensure a completely fresh product upon delivery.
Orders typically take 2-3 business days for processing and are then shipped via UPS Two-Day Delivery. We ship orders anywhere within the continental United States.
Orders placed on Thursdays, Fridays, Saturdays, and Sundays will be shipped on Mondays to avoid sitting in a shipping warehouse over the weekend.
If shipping our products as a gift, you must notify the recipient to ensure that someone will be available to receive the package. We will not be responsible for packages delivered and left unattended.
Sure! Include your message in the “Gift Message” box during checkout.
Your receipt will be emailed to you after an order has been placed. Shipments include packing slips, but printed receipts are not provided. Please contact us at 877-536-1193 or firstname.lastname@example.org after your order is placed to ensure that a paper receipt is included with the shipment.
We offer customized gift boxes and will also customize your holiday or company gift purchases. To order a customized gift box, please call 877.536.1193 ext. 319.
At times, our inventory is limited. Although our web site is updated regularly, it is possible that an item that you purchased is temporarily unavailable. In such cases, we will ship as much of your order as possible and send the additional item(s) as soon as available. Should a product ordered become unavailable for any reason, a full refund will be issued.
Fair Oaks Farms will never reveal your email address or any other personal information to anyone. Our online shopping system is 100% secure and uses 256-bit SSL encryption.
We do offer wholesale opportunities. Begin the process of becoming a wholesaler by completing our Wholesale Application Form
Feel free to call or email us with any questions you have regarding your order. The best time to call is during our store hours: 8AM – 5PM CST, Monday – Saturday, 10AM – 5PM CST, Sunday, Central Time. Our phone number is 877.536.1193 and our email address is email@example.com.